F.A.Q

Telehealth involves the distribution of health-related services and information via electronic information and telecommunication technologies (Video conference, telephone, e-mail, text, or chat).  It allows long distance patient/clinician contact and care, advice, reminders, education, intervention, monitoring and remote admissions.

There are several advantages to receiving counseling and coaching services via telehealth, which consists of the following:

• It allows flexibility of time. You may need hours outside of your work schedule. You may want evening or weekend hours. The bonus is that you do not have to worry about drive time! 
• It allows for more anonymity. In terms of privacy, you get to choose where your sessions occur. Perhaps you feel comfortable in the safety and security of your own home. You do not have to worry about others seeing you enter into a physical location. 
• Reduced Stigma. Telehealth provides privacy that  leads to less counseling related stigma, thus allowing you to receive services to get the help you need and deserve.
• Ease of Access. Telehealth allows services for those who reside in an area where resources are limited.
• Cost Effective. Telehealth services can be priced lower than traditional in-office settings.

More information will be discussed in full detail during the screening process, or at your request.

There are some disadvantages of telehealth, which consists of the following:
Determining Qualification. It can be difficult to determine the qualifications of therapists who provide services online. You can gain access to verify my qualification under the "Providers" tab located at the bottom of my professional statement.
Ensuring Confidentiality. It is possible for "hackers" to breach any technology system; however, it's difficult with the use of HIPPA secured software, as utilized at Creative Narrative Counseling & Coaching, LLC. It is important that counselors providing services via telehealth, as well as clients, be in a secure location during sessions to prevention information being overheard and disclosed.
Technology difficulties. Technology is not 100%. There are times that internet services may go out. Here at Creative Narrative Counseling & Coaching, LLC, we have a plan to address technology failure.

More information will be discussed in full detail during the screening process, or at your request.

Online counseling may not be appropriate for many types of clients, include those who have numerous concerns over the risks of internet counseling, clients with active suicidal/homicidal thoughts, and clients who are experiencing active manic/psychotic symptoms. An alternative to receiving mental health services online would be receiving mental health services in person. The online counselor can and will assist clients who would like to explore face-to-face options in their area.

Here at Creative Narrative Counseling & Coaching, LLC, the use of HIPAA secured technology is utilized to allow for the highest possible security and confidentiality of the content of your sessions. Your personal information is encrypted and stored on a secure server. The client is responsible for creating and using additional safeguards when the computer used to access services may be accessed by others, such as creating passwords to use the computer, keeping their email and chat IDs and Passwords secret, and maintain security of their wireless internet access pints (where applicable). Please discuss any concerns with your counselor or coach early in your first session so as to develop strategies to limit risks.

Counseling can lead to better relationships, improved mood, and improved daily functioning. Counseling can lead to a reduction in feelings of distress, problematic behaviors, and negative thinking. It may help you to resolve things that are distressing you or your family. At times, counseling may bring up uncomfortable feelings. You may experience feelings including anger, frustration, sadness, and confusion. Counseling is best understood as a process and progress takes place over a period of time. Treatment can involve weekly to bi-weekly sessions for a short period of time or up to several months or longer.

Coaching can lead to you being able to develop clear goals as you gain clarity and become more self-aware. Coaching can lead to you becoming more committed to your goals and can allow you to envision your success. With coaching, you are able to modify your goals as needed so that they are tailored to your individual needs. Additionally, coaching may lead you to learn how to hold yourself accountable to help you remain committed to meeting your identified goals. Coaching is a process and progress takes place over time. Session can involve weekly to bi-weekly sessions for a short period of time or up to several months or longer.

A counselor is a person trained to give guidance on personal, social, or psychological problems, while a coach is  a person who speaks with and encourages clients on matters having to do with careers or personal challenges.

Creative Narrative Counseling & Coaching, LLC is a private-pay therapy and coaching practice. This office doesn't file insurance; however, we will provide you with the necessary paperwork for you to provide to your insurance company per your request.

Here at Creative Narrative Counseling & Coaching, LLC, our goal is to empower you and to give you hope as you courageously work on your challenges in life. You will be heard. You will be empowered. You will be challenged to face your fears and move towards your goals. You will receive continued support as you began to evolve and take the necessary steps to become a blossomed version of yourself. You will learn new skills and ways to incorporate these skills into your daily routine to help improve you. We are inclusive and welcome anyone who is ready to make the necessary changes in their lives. Creative Narrative Counseling & Coaching, LLC is accessible to clients because all services are offered via Telehealth.

Remember, a butterfly was once a caterpillar! If you feel like you are currently at the crawling stage and want to learn how to spread your wings and fly, then Creative Narrative Counseling & Coaching, LLC is the place for you!